- We ship UPS standard ground. Expect your package within 7-12 business days depending upon your geographic location.
Shipping charges will vary depending upon the quantity and weight of your order. .
- You may return any unopened merchandise in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.
We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging.
Any shipping cost you incur to return the product to us will not be refunded.
- If your package is returned marked as "refused", "unclaimed", or "undeliverable", and you would like to have it re-shipped, we will unfortunately need to charge a $5.95 re-shipping fee.
We require the following information to process your return. (If this information is not included, we will be unable to process your return.
- RMA number
- Full name and address
- Phone number
- E-mail address
- Packing slip
- Original Order Confirmation Number
- Your reason for returning the merchandise
Cancel Your Order
Since we use automated order processing and warehouse systems, we are unable to cancel or modify your order once it has been submitted.
Claims
You must notify us within 15 days from the date of your order if you did not receive it.
